Terms of service
Welcome to Newvika Jewels. By accessing, browsing, or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read these terms carefully before using our website or placing an order.
1. About Newvika Jewels
Newvika Jewels is an online jewelry brand offering finely crafted diamond jewelry and precious jewelry collections. Product details, including diamond type, carat weight, metal type, and other specifications, are provided on the respective product pages.
2. Product Information
We make every effort to ensure that product descriptions, images, diamond specifications, metal weights, dimensions, prices, and other information displayed on our website are accurate.
Minor variations in product appearance, color, measurements, or weight may occur due to photography, lighting, screen settings, manufacturing processes, and the natural characteristics of precious materials.
Customers are advised to carefully review all product details before placing an order.
3. Pricing
All prices displayed on the Newvika Jewels website are subject to change without prior notice.
We reserve the right to correct any pricing, description, typographical, or technical errors. If an order has been placed with an incorrect price due to an error, Newvika Jewels reserves the right to cancel the order and provide an applicable refund.
4. Orders & Payment
An order is considered confirmed only after successful payment verification and order confirmation from Newvika Jewels.
We reserve the right to refuse, cancel, or limit any order due to product availability, payment issues, suspected fraudulent activity, incorrect pricing, or other legitimate reasons.
5. Order Cancellation
Cancellation requests must be made as soon as possible after placing an order.
Once production, customization, engraving, or manufacturing of an order has started, cancellation may not be possible.
Customized, personalized, engraved, or specially manufactured jewelry may be non-cancellable and non-refundable, except where required by applicable law.
6. Worldwide Delivery
Newvika Jewels proudly offers worldwide delivery.
We ship our jewelry to customers across the world, subject to destination-country regulations, customs requirements, import restrictions, courier availability, and applicable laws.
We carefully package all orders and ship them through reliable shipping and courier partners. Tracking information will be provided where applicable.
Delivery timelines may vary depending on the destination country, customs clearance, courier operations, weather conditions, public holidays, and other circumstances beyond our reasonable control.
7. Customs Duties, Taxes & Import Charges
International orders may be subject to customs duties, import taxes, VAT/GST, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, all such customs duties, taxes, and import-related charges are the responsibility of the customer.
Customers are responsible for ensuring that the purchased jewelry can legally be imported into their country and for complying with all applicable local laws and regulations.
8. Shipping Delays
Newvika Jewels makes every reasonable effort to dispatch and deliver orders within the estimated timeframe.
However, we are not responsible for delays caused by customs authorities, courier companies, incorrect or incomplete shipping information, weather conditions, natural events, public holidays, strikes, or other circumstances beyond our reasonable control.
9. Returns & Exchanges
Returns, exchanges, and refunds are subject to the Newvika Jewels Return & Refund Policy.
Due to the nature and value of our jewelry products, certain customized, personalized, engraved, made-to-order, or specially manufactured items may not be eligible for return or exchange.
Customers should review the applicable Return & Refund Policy before placing an order.
10. No Product Warranty
Newvika Jewels does not provide any product warranty unless specifically stated in writing for a particular product or order.
All jewelry is carefully inspected before dispatch. However, Newvika Jewels does not provide a warranty covering manufacturing defects, damage, wear and tear, accidental damage, loss of stones, discoloration, scratches, breakage, or any other issue after delivery, except where required by applicable law.
Customers are responsible for properly caring for and maintaining their jewelry. Damage caused by improper use, accidents, chemicals, unauthorized repairs, modifications, neglect, or normal wear and tear will not be covered by Newvika Jewels.
11. Jewelry Care
Proper care is essential to maintain the beauty and condition of your jewelry.
Customers should follow the jewelry care recommendations provided by Newvika Jewels and avoid exposing jewelry to harsh chemicals, perfumes, cosmetics, excessive heat, or activities that may cause damage.
12. Intellectual Property
All content available on the Newvika Jewels website, including logos, brand names, product images, photographs, jewelry designs, graphics, videos, text, and website content, is the property of Newvika Jewels or its respective owners.
No content may be copied, reproduced, modified, distributed, published, or commercially used without prior written permission.
13. Website Usage
You agree to use the Newvika Jewels website only for lawful purposes.
You must not attempt to gain unauthorized access to the website, interfere with website functionality, misuse our content, engage in fraudulent activity, or use the website in violation of any applicable law or regulation.
14. Product Availability
Product availability may change without prior notice.
If a product becomes unavailable after an order has been placed, Newvika Jewels may contact the customer to offer an alternative solution, modify the order, or process an applicable refund.
15. Customer Information
Customers are responsible for providing accurate and complete information, including name, billing address, shipping address, phone number, and email address.
Newvika Jewels is not responsible for delivery failures or delays caused by incorrect or incomplete information provided by the customer.
16. Privacy
Any personal information collected through our website, including information provided during account registration, inquiries, or purchases, will be handled in accordance with our Privacy Policy.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Newvika Jewels shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, purchase of products, shipping delays, customs clearance, or circumstances beyond our reasonable control.
18. Changes to Terms & Conditions
Newvika Jewels reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice.
Updated Terms & Conditions will be posted on this website, and continued use of the website after such changes constitutes acceptance of the revised terms.
19. Contact Us
For questions, concerns, order assistance, or further information regarding these Terms & Conditions, please contact us:
Newvika Jewels
Phone: +91 80000 41126
Email: sales@newvika.com
By accessing the Newvika Jewels website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.