Privacy policy
At Newvika Jewels, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or communicate with us.
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect certain information, including:
· Full name
· Billing and shipping address
· Email address
· Phone number
· Payment and transaction-related information
· Order details and purchase history
· Product preferences and inquiries
· Information you provide when contacting customer support
· Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, operating system, pages visited, and general website usage information.
2. How We Use Your Information
We may use your personal information for the following purposes:
· To process and fulfill your orders
· To arrange shipping and delivery
· To communicate with you regarding your orders
· To provide customer support
· To process payments and prevent fraudulent transactions
· To improve our website, products, and services
· To personalize your shopping experience
· To send order updates, service notifications, and important account information
· To send promotional offers and marketing communications where permitted by law
· To maintain website security and prevent unauthorized activity
· To comply with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by secure third-party payment providers.
Newvika Jewels does not intend to store complete credit card, debit card, or other sensitive payment credentials on its own servers. Payment information may be handled directly by the applicable payment gateway according to its privacy and security practices.
Customers should review the privacy policies of the payment provider used for their transaction.
4. Sharing of Personal Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, including:
· Shipping and courier companies
· Payment processors and payment gateways
· Website hosting and technology providers
· E-commerce and analytics service providers
· Customer support providers
· Marketing and communication service providers
· Government authorities or legal entities when required by applicable law
Information shared with service providers will be limited to what is reasonably necessary for the relevant business purpose.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, analyze website traffic, and provide a better shopping experience.
Cookies may also be used by certain third-party services, such as analytics, advertising, or payment providers.
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Marketing Communications
With your consent, where required by applicable law, we may use your email address or phone number to send information about:
· New jewelry collections
· Special offers
· Promotions
· Product launches
· Updates from Newvika Jewels
You may unsubscribe from promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.
Please note that you may still receive essential transactional communications, such as order confirmations, shipping updates, and customer service messages.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
· Complete transactions and provide services
· Maintain business and transaction records
· Resolve disputes
· Prevent fraud and misuse
· Comply with legal, tax, accounting, and regulatory obligations
When information is no longer required, it may be securely deleted or anonymized where appropriate.
9. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites, payment services, social media platforms, shipping providers, or other external services.
Newvika Jewels is not responsible for the privacy practices, content, or security of third-party websites or services. We recommend reviewing their respective privacy policies before providing personal information.
10. Children's Privacy
Our website and services are not intended for individuals who are not legally permitted to make purchases under applicable laws.
We do not knowingly collect personal information from children in violation of applicable privacy laws.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
11. International Customers
Newvika Jewels provides Worldwide Shipping. When you place an international order, your information may need to be shared with shipping companies, customs authorities, payment providers, or other service providers in connection with fulfilling your order.
Depending on your location, your personal information may therefore be processed or transferred across national borders in accordance with applicable laws.
12. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:
· Request access to personal information we hold about you
· Request correction of inaccurate information
· Request deletion of personal information, where legally permitted
· Withdraw consent where processing is based on consent
· Object to or restrict certain types of processing
To exercise an applicable privacy right, please contact us using the details provided below.
13. Changes to This Privacy Policy
Newvika Jewels may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.
Any updated Privacy Policy will be posted on this page with a revised "Last Updated" date.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Newvika Jewels
Phone: +91 80000 41126
Email: sales@newvika.com
By using the Newvika Jewels website, you acknowledge that you have read and understood this Privacy Policy.