Shipping policy
At Newvika Jewels, we are committed to delivering your jewelry safely, securely, and on time. We proudly offer Worldwide Shipping to customers across the globe.
1. Worldwide Shipping
Newvika Jewels ships jewelry orders to customers worldwide, subject to shipping availability and applicable laws and regulations of the destination country.
Shipping availability may vary for certain countries or locations due to customs restrictions, courier limitations, or local regulations.
2. Delivery Time
Our standard delivery period is approximately 15 days from the date your order is dispatched.
Please note that the estimated 15-day delivery period may vary depending on:
· Destination country and location
· Customs clearance procedures
· Courier or logistics delays
· Public holidays and weekends
· Weather or other unforeseen circumstances
· Local delivery conditions
While we make every reasonable effort to deliver your order within the estimated timeframe, Newvika Jewels cannot guarantee an exact delivery date.
3. Order Processing
Orders are processed and prepared for shipment after payment has been successfully received and verified.
Once your order has been dispatched, you may receive shipping and tracking information where applicable.
For customized, made-to-order, or specially prepared jewelry, additional processing time may be required. Any applicable additional time will be communicated to the customer.
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Shipping charges may vary depending on the destination country, order value, package weight, and shipping service selected.
5. Customs Duties & Taxes
For international orders, customs duties, import taxes, VAT, local taxes, or other charges imposed by the destination country may apply.
Any such customs duties, taxes, or import charges are the responsibility of the customer unless specifically stated otherwise at the time of purchase.
Newvika Jewels is not responsible for delays caused by customs clearance or for charges imposed by the destination country's authorities.
6. Tracking
Where tracking is available, tracking details will be provided to the customer after the order has been shipped.
Customers are responsible for providing a complete and accurate shipping address and contact information at the time of placing the order.
7. Incorrect Shipping Address
Please carefully verify your shipping address before placing your order.
Newvika Jewels will not be responsible for delays, additional shipping charges, or failed delivery resulting from an incorrect, incomplete, or inaccurate address provided by the customer.
8. Delayed or Undelivered Orders
If your order is delayed beyond the estimated delivery period, please contact us so that we can assist you in checking the shipment status with the relevant courier or shipping provider.
Delivery delays caused by customs, courier companies, weather conditions, natural events, government restrictions, or other circumstances beyond our control will not be considered a failure by Newvika Jewels to fulfill the order.
9. Lost or Damaged Shipments
If your shipment is lost or arrives damaged, please contact Newvika Jewels as soon as possible with your order details and any relevant photographs or supporting information.
We will coordinate with the shipping provider where applicable and assist with the resolution of the issue according to the courier's applicable policies.
10. Contact Us
For any questions regarding shipping or delivery, please contact us:
Newvika Jewels
Phone: +91 80000 41126
Email: newvika.jewels@gmail.com
We appreciate your trust in Newvika Jewels and look forward to delivering your jewelry to you, wherever you are in the world.